Customized Shock Valve Shims for OEM Damper Applications

Q: What is the minimum information needed to start a custom shim project?

At minimum, we need the outer diameter, inner diameter, thickness, and target material grade. A detailed drawing (PDF/DWG) or reference sample accelerates the process. Our engineers can also work from your damper valving specification to recommend shim parameters.

Q: How do you protect customer IP and proprietary designs?

We sign NDAs (Non-Disclosure Agreements) as standard practice for all OEM projects. Customer drawings, specifications, and tooling are stored in segregated, access-controlled systems. We do not reuse customer-specific tooling or designs for other clients.

Q: Can you support PPAP (Production Part Approval Process) documentation?

Yes, as an IATF16949:2016 certified manufacturer, we routinely provide PPAP Level 3 documentation including PFMEA, Control Plans, MSA studies, and dimensional layout reports. Discuss your specific PPAP requirements with our quality team during the technical review phase.

Q: What are your payment terms for OEM orders?

Standard terms include T/T and Western Union. For established partnerships, we offer flexible arrangements. Tooling costs are typically invoiced separately from production unit pricing. Contact our sales team for a customized quotation.

Q: How quickly can you ramp up to full production volume?

After design freeze, we can deliver production quantities within one week for standard configurations. For large-volume programs (100,000+ units/month), we recommend a 2-3 week ramp-up period to optimize production line allocation and establish in-process quality checkpoints.